GDPR Compliance

teal-leaf is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle your personal data in accordance with these regulations.

Data Controller

teal-leaf is the data controller for personal information collected through this website and in the course of providing our services. Our contact details are:

Address: 47 Abbeydale Road, Sheffield, S7 1FQ, United Kingdom
Email: [email protected]

Lawful Bases for Processing

We process personal data under one or more of the following lawful bases as defined by the UK GDPR:

Consent (Article 6(1)(a))

When you submit an enquiry through our website, you provide consent for us to use your information to respond to your request. You may withdraw consent at any time by contacting us.

Contract (Article 6(1)(b))

When you engage our services, we process your data as necessary to fulfil our contractual obligations to you, including scheduling work, providing services, and issuing invoices.

Legitimate Interests (Article 6(1)(f))

We may process data based on our legitimate business interests, such as improving our services and maintaining records. We ensure these interests do not override your fundamental rights and freedoms.

Legal Obligation (Article 6(1)(c))

We may process data when required to comply with legal obligations, such as maintaining financial records for tax purposes.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data upon request.

Right to Rectification (Article 16)

You may request correction of any inaccurate personal data we hold about you without undue delay.

Right to Erasure (Article 17)

Also known as the right to be forgotten, you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restriction (Article 18)

You may request that we restrict processing of your data in certain circumstances, such as when you contest its accuracy.

Right to Data Portability (Article 20)

Where technically feasible, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Secure storage of electronic records
• Limited access to personal data on a need-to-know basis
• Regular review of data processing activities
• Staff awareness of data protection responsibilities

Data Breach Procedures

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach poses a high risk, we will also notify affected individuals without undue delay.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month of receipt. There is no fee for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

Last updated: January 2024